Beneva Insurance | Quoting Flow Usability Study
Evaluated the usability of Beneva's home and car online quoting experience with 12 participants through university–industry partnership. Led moderated sessions, structured findings in Dovetail, and delivered prioritized recommendations directly to Beneva's product and design stakeholders.
My Role
UX Researcher +
Presentation Designer
Duration
2.5 Months
February 2025 -April 2025
Type of Project
Moderated usability testing with 12 participants using a mixed-methods approach.
Tools
Figma-Dovetail-Qualtrics




Due to client confidentiality, detailed results are not publicly shared, but findings were delivered to and reviewed by Beneva's product and design stakeholders.



